Motorola Phone Tools使用指南

Skype对于大家来说应该也不会太陌生，它作为一款风靡全球的网络电话，最突出的特点在于具有超级清晰的语音质量，可拨打全球任何一部座机或手机，是最清晰的网络电话。获得不少老外的青睐，那么我们应该怎么利用Skype开发客户呢？



As a world-famous internet telephony, I believe most of you are familiar with Skype. The most outstanding of it is its legible speech quality. We can make use of it to dial any telephone or mobile phone around the world. It wins the good graces among many foreigners. So how can we utilize Skype to develop customers.



一







Skype初步尝试






A preliminary attempt on using Skype



安装Skype后，在菜单-工具-搜索Skype用户，可以尝试下列动作：



After installing Skype, click Menu, Tools and search Skype users. You can try the following steps:



1、了解你的目标客户缩写（非常重要），不懂就用搜索找到它。



Know the abbreviations of your target customers (rather important), search to find it if you don’t know



本文作为举例，我们使用：缩写字符：MOTA 译名：摩托罗拉公司（美）



For example, we use MOTA as the abbreviation which is Motorola Inc (USA).



2、 搜索的时候，你可以选择国家；搜索结果出来后，你可以点用户名，让它排序，列出可能的联系方式。



When searching, you can choose countries. After the results are shown, you can rank the users names to list out the possible contacts



注意，随便加人是很不礼貌的，除非你找到了很好的敲门理由切入。



Beware! It’s impertinent to randomly add somebody unless you give a good reason.







二






Skype搜索客户



Search customers on Skype



使用关键字进行搜索，需要从取名心理去做一些分析。想想你自己是如何为Skype取用户名的？



When searching with keywords, we should think of users’ psychological cognition. Think how your entitle yourself in Skype.



以首饰类为例，在搜索栏里打入：Jewelry，然后就可以跳出很多国家的客人，不管三七二十一，除了五星红旗之外的国家使劲加，总会有几个被你搞到手的，接着就是考验你的英语了，有些新手英语不过关的，赶紧加强。



Take jewelry for an example, input Jewelry in the search bar. Then there will be lots of customers from different countries. Just add them except those from China. There will always be someone you manage to add. Then it’s for you to use your English. If you don’t have a good command for English, practice it.



然后，很明显Jewelry是一个范围很广的产品，再接着缩小范围搜，譬如necklace、earring、bracelet、ring……差不多了，这样就能更体现针对性。



Obviously, there are lots of different jewelries. We have got to reduce the range and search such as necklace, earing, barcelet, ring and so on. It’s more specific.



最后，加别人Skype的话要经常骚扰，和发邮件一样，加的多了也就熟了，不过很有可能被对方拉到黑名单里去，第一次加的口号可以是：Fashion and imitation jewelry supplier，第二次广告：Hello, my friend，第三次：This is xx, we have contacted by email。轰炸三次没效果的话可以休息了。



At last, we should frequently contact them just as we do when using emails. The more we contact, the more likely they get familiar with us. However, it’s likely for them to defriend us. We can use “Fashion and imitation jewelry supplier” as our first slogan. We can use “Hello,, my friend” as our second slogan. “This is xx, we have contacted by email” can be our third-time slogan. If they don’t work, you may just have a rest.







三



Skype添加客户注意事项



Do’s and don’ts when adding customers onSkype



大部分人认为只要在Skype软件上搜索用户，然后不断的添加到自己的联系人列表就可以了。这样做的话就像海里捞针，一般的人是不会接受邀请成为你的联系人的，除非是闲的无聊没事干的人才会接受。



Most of us think that we can just keep adding customers to our contact lists. It’s just like that we look for a needle in the ocean because generally people won’t accpept your invitations unless they are plagued with too much leisure.



随便添加联系人并强行和对方通话是很不礼貌的事情，所以奉劝各位尽量不要这样做，这也就是为什么很多人加了很多联系人，结果大部分都是灰色显示问号的原因。在此需要特别申明一下，我这里讲的方法，不是说一定能让你找到客户。衡量标准是：你添加的联系人愿意接受你的邀请并成为你的联系人。



It’s pretty rude and impolite to add contacts and force them to have telephone calls with you so I don’t recommend you to do that. That’s why many people just get a bunch of grap question marks even after they add lots of contacts. Special statement: The way we use is not definitely about to help us find customers. The reference point is that the contacts you add are willing to accept your invitations and become your contacts.



另外可以尝试迂回的方式，通过Skype搜索到客户资料后，再通过google查找到客户的网站及联系方式，之后email 联系，这样可以让很多不想被打扰的客户，有几率成为你的潜在客户。



Moreover, we can use circuitous ways to find our customers’ information on Skype and find customers’ websites and their contacts on Google. Afterwards, we can contact them on emails. In this way, we can make lots of customers who are not supposed to be disturbed become our potential customers



四







Skype客户添加与交流






Customers adding and communication on Skype



Skype 找客户很容易，只要关键字搜索就OK了，可是搜索到以后怎么让他通过你的身份验证，顺利让你成为他Skype里的好友才是难解决的问题！



It’s easy for us to find customers on Skype because we can just search with keywords. The most intricate problem is how to get through the authentication and become one of their friends!



关键就在于提交好友申请，一定不停的变换提交语。你在找买家的时候你提交时可以试试用“Supplier”作提交语， 也可以用“hello”、“business”等等，都可以尝试一下，看那个提交语别人更容易接受。



The critical point is to submit friend requests. We must keep changing our words when submitting friend requests. You can use “Supplier” or “Hello”, “Business” and so on. You can have a try to see which word is more appropriate.



加为好友了，先不要说你是做什么产品的，要不然老外理都不理你，可以先自我介绍一下，说我是来自于中国，我对你们的国家及历史文化有兴趣，可以交个朋友吗，反正知道他是做这一行的，就不要急于求成。和他慢慢的谈，如果你的客户变成你的朋友，你再说你是做什么产品的，我想他有这方面的产品要买，是一定要照顾朋友的。



At the very beginning when you add the customer as your friend, it’s not recommended to reveal what products you are specialized in or they won’t care you. First of all, you can just have a self introduction. You can say like “I’m from China and I’m interested in your counry and its histroies as well as the cultures. Can we make a friend?” Anyhow, we know that they are in this industry so that we have no need to be anxious for success. We can chat with them step by step. If your customer becomes your friend, it’s time for you to say what products you are specialized in. I believe if they are in need of the products, they will take care of friends for sure.







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